This policy explains how Ma'anshan Xct Mining Engineering Machinery Technology Co., Ltd. ("XCT Mining", "we", "us") handles personal and business contact information submitted through this website.
Last updated:
Information we collect
When you request a quotation or contact us, we may receive your name or company name, email address or WhatsApp number, crusher model, required part, quantity, destination country, message, drawings, photos, reference numbers and other information you choose to provide.
If the online RFQ endpoint is enabled, the submission may also include the source page, page language, browser user agent, referrer and IP address. A hidden anti-spam field may be used to identify automated submissions. We do not ask for payment-card details through the website RFQ form.
How we use information
We use inquiry information to respond to RFQs, identify compatible replacement parts, review drawings or photos, prepare quotations, communicate about production or delivery, maintain business records, protect the website from abuse and meet applicable contractual or legal requirements.
Submission methods and service providers
Depending on how you contact us and how the website is configured, information may be processed through email, WhatsApp, our website hosting and security provider, Supabase for RFQ storage, and Resend for email notification. These providers may process information in countries other than your own under their respective terms and privacy practices.
Cookies and technical data
We do not intentionally use advertising or behavioral analytics cookies on this static website. Hosting, security or communication providers may process technical information or use strictly necessary technologies to deliver and protect their services.
Retention and security
We keep inquiry and transaction-related information only for as long as reasonably needed to respond, manage the business relationship, maintain appropriate records, prevent abuse and meet applicable requirements. Records may be deleted or anonymized when no longer needed. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Sharing and international processing
We do not sell personal information. We may share relevant information with service providers, employees, manufacturing or logistics partners when reasonably necessary to handle an inquiry or order, and with authorities where required by applicable law. Because we are based in China and serve international buyers, information may be transferred across borders.
Your choices and requests
Subject to applicable law and legitimate recordkeeping needs, you may ask us to confirm, correct or delete information you submitted, or object to further marketing contact. We may need to verify your identity and may retain information where required for contracts, disputes, security or legal obligations.
Children and policy changes
This business-to-business website is not directed to children. We may update this policy when our website, RFQ process or service providers change. The updated date above shows the latest revision.
Contact
Privacy requests can be sent to leon@xctmining.com. Company address: No. 423 Yinxing Avenue, Cihu High-Tech Zone, Ma'anshan, Anhui, China.